Help Center

Welcome to the Accordemy® OET Help Center! We’re here to support you every step of the way as you prepare for your OET exam.

If you encounter any problems or technical issues while using our platform, don’t worry—we’ve got you covered. Our dedicated support team is ready to assist you with anything from troubleshooting technical difficulties to answering your questions about our services.

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How to Reach Us

• Frequently Asked Questions (FAQs)
  Before submitting a ticket, be sure to check out our FAQ section for answers to common questions. Many issues can be resolved quickly by reviewing these helpful resources.

Submit a Support Ticket
The fastest way to get help is by filling out our support form below. Once you submit the form, our system will create a support ticket for you. You will receive an email confirmation with a unique ticket number, and our team will respond to your query as soon as possible.

Support Request
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• Contact Us Directly
  General questions are addressed in this help center. For urgent matters, you can also reach out to our support team via:
  • Email at [email protected]
  • WhatsApp: +1 (281) 854-8562

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What You’ll Need to Provide

To help us resolve your issue quickly, please include the following details in your support ticket:

• If you have a subscription, please contact us from the registered email ONLY. We can’t accept alternative email addresses for a user account.
• A description of the issue or question.
• The device and browser you’re using.
• Any relevant screenshots or error messages (if applicable).

Our Commitment to You

At Accordemy®, we prioritize your success. As an english language institute we are committed to helping candidates whether it’s resolving a technical issue or clarifying a question about our services. We’re dedicated to ensuring your experience with us is smooth and hassle-free.

How to Make the Most of Free OET Preparation Samples

Accordemy® provides free OET preparation samples to help you understand the test format, improve your skills, and gain confidence before taking the exam. To maximize the benefits of these resources, follow these expert strategies:

🔹 Start with an Assessment
✔ Before using the samples, take a self-assessment to determine which OET skills (Reading, Writing, Listening, or Speaking) need the most improvement. Focus more on the areas where you score lower.

🔹 Practice Under Timed Conditions
✔ Simulate real exam conditions when attempting sample tests. Set a timer to match the official OET time limits, ensuring you build the stamina and speed required for the actual test.

🔹 Analyze Sample Responses
✔ Review high-scoring sample writing tasks and speaking role-plays. Pay close attention to sentence structure, medical vocabulary, and clarity, and try to incorporate these elements into your responses.

🔹 Compare Answers with Model Solutions
✔ After completing a Reading or Listening sample test, compare your answers to the provided solutions. Identify mistakes and patterns, and adjust your approach accordingly.

🔹 Record and Evaluate Your Speaking
✔ Use Accordemy’s speaking role-play samples to practice. Record your responses and compare them with sample dialogues. This helps improve fluency, pronunciation, and professional tone.

🔹 Repeat and Improve
✔ Practice regularly with different free samples. Track your progress over time to see improvements and identify weak areas that require further practice.

By using Accordemy’s free OET test for healthcare professionals, you can improve your skills, gain confidence, and be well-prepared for test day!